Shipping Policy

At Rare Beauty Market, we believe getting your beauty essentials should be as effortless as using them. That is why we offer complimentary worldwide shipping on every order, with transparent timelines and dedicated support to ensure your products arrive safely and on time.


Order Processing

Processing Time

All orders are carefully prepared and processed within 1 to 3 business days after payment confirmation. During high-volume periods such as promotions or holidays, processing may take slightly longer, but we always prioritize getting your order on its way as quickly as possible.

Order Confirmation

Once your order is placed, you will receive an immediate confirmation email with your order details. When your order ships, you will receive a second email containing your tracking number and shipping information.

Order Modifications

If you need to update your shipping address or cancel your order, please contact us at service@rarebeautymarket.com as soon as possible. We can accommodate changes only before your order enters the fulfillment stage. Once your order has shipped, modifications cannot be made, but we are happy to assist with returns or exchanges upon delivery.


Shipping & Delivery

Complimentary Worldwide Shipping

Every order qualifies for free standard shipping to all destinations. There are no minimum purchase requirements and no hidden fees—what you see at checkout is what you pay.

Delivery Timeline

After your order ships, delivery typically takes 6 to 12 business days to arrive, regardless of your location. This timeline applies uniformly to all destinations we serve. Please note that delivery times are estimates and may occasionally vary due to customs processing, weather conditions, or carrier delays.

Tracking Your Order

Once your order has shipped, you can track its journey using the tracking number provided in your shipping confirmation email. Simply visit the carrier's website or use our order tracking portal on rarebeautymarket.com to view real-time updates.

Undeliverable Packages

If a package is returned to us due to an incorrect or incomplete address provided by the customer, we will contact you to arrange reshipment. Additional shipping fees may apply for reshipment. If a package is returned due to carrier error or damage in transit, we will resend your order at no extra cost.


Customs, Duties, and Taxes

International Orders

Rare Beauty Market ships globally. For orders delivered outside the United States, please be aware that your shipment may be subject to import duties, taxes, or customs fees imposed by your country. These charges are the responsibility of the recipient and are not included in your order total or shipping cost.

Customs Clearance

Customs processing times vary by country and may occasionally extend your delivery timeline. We recommend checking with your local customs office for specific regulations regarding cosmetic imports. Rare Beauty Market is not responsible for delays caused by customs procedures.


Shipping Restrictions

Product Limitations

Certain beauty products may be restricted from import in specific countries due to local regulations. If an item in your order cannot be shipped to your address, our team will notify you promptly and offer alternatives, store credit, or a full refund for the affected item.

Address Accuracy

Please ensure your shipping address is complete and accurate at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you notice an error, contact us immediately at service@rarebeautymarket.com to see if we can intercept your order before it ships.


Lost, Stolen, or Damaged Packages

Damaged in Transit

If your package arrives damaged, please retain all packaging materials and contact us within 7 days of delivery at service@rarebeautymarket.com. Include photos of the damage and your order number. We will arrange a replacement or refund at no cost to you.

Lost or Stolen Packages

Rare Beauty Market is not responsible for packages marked as delivered by the carrier that are subsequently lost or stolen. If your tracking information shows your order as delivered but you have not received it, please:
  • Check with household members or neighbors
  • Contact your local post office or carrier facility
  • Reach out to us at service@rarebeautymarket.com for assistance

We will work with you and the carrier to investigate the issue and find a resolution.


Multiple Shipments

Split Orders

If your order contains multiple items, they may ship from different warehouses to ensure the fastest delivery. In such cases, you may receive separate tracking numbers for each shipment. All items still qualify for free shipping, and you will not incur additional charges.

Backordered Items

If an item becomes temporarily unavailable after you place your order, we will notify you with an estimated restock date. You may choose to wait for the item to ship together with the rest of your order, receive available items first with the backordered item shipped later at no extra cost, or cancel the backordered item for a prompt refund.


Contact Us

Our customer care team is here to help with any shipping questions or concerns. For inquiries about order status, tracking, address changes, or delivery issues, please reach out to us:

Email: service@rarebeautymarket.com
Response Time: We aim to respond to all shipping-related inquiries within 24 to 48 business hours.

When contacting us, please include your order number and a brief description of your request to help us assist you more efficiently.


Rare Beauty Market — Premium Makeup. Remarkable Value. Real Results. We are committed to delivering beauty to your door, quickly, securely, and always for free.